It has been a most satisfying professional engagement with your good office and with all members of the wider Club Travel HRG Family over a long period of time. We have learned so much from you and the Team over the last few years and I will always remain appreciative and thankful for the level of service received and the depth of professional and personal courtesies offered, at all times, over a long commercial collaboration. Please pass on a very special word of thanks to Maureen in particular for her fantastic support and service, mostly under the most trying conditions, which always resulted in the most favourable outcomes for our travelling personnel.
Now that the four staff impacted by the Brussels bombings are on their journey home, I would like to sincerely thank you on behalf of all our staff for your valuable assistance yesterday. In what I'm sure was a very busy day for you all, you provided an exceptional service to us. We recognise the time you took to arrange hotels and re-schedule travel. Most importantly, you kept in touch with the guys and were readily accessible, which was hugely important to all of us. They have asked me to pass on their appreciation and thanks. I hope we do not find ourselves in this situation again, but it is a comfort to know that we can rely on Club Travel HRG should any future emergencies arise.
Huge day today in the office celebrating everything going so well in Canada so just wanted to say thanks for everything! We wouldn’t have been able to make it happen without your support, hard work and dedication to our account. None of the late nights and weekend work have gone unnoticed. Our CEO and HR manager (and me) just really want to say thanks. You’re a credit to HRG/Club Travel and I genuinely wouldn’t have got through the last few months without your help!
I don’t usually do this, but I feel I need to share my utmost satisfaction with one your employees – Ms Tara Fitzgibbon. I have made a large number of bookings (at least 7) with Tara for work this year (and over the past 3 years). On every occasion, she was truly exceptional. From her professionalism and friendliness to her amazing customer service. I can also confirm that other colleagues have also said the same about Tara. She makes booking work trips so easy and is such a pleasure to deal with.
I received my login details for the extensive reporting system from Daragh today and as I mentioned to him it will reduce many long hours putting reports together. I am extremely pleased with the new Club Travel HRG system and it is much better than I imagined it to be. I am enjoying working with Karen and Stephen who are both very professional, efficient and most of all are a pleasure to work with.
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